Service Contractor Tour

Proper is the complete service automation solution for commercial and residential contractors.

We organize and streamline your business so you can have stress free understanding and control.

Instead of hiring more administrative staff to handle the office backlog, use Proper instead. We get rid of paperwork, automate repetitive tasks, provide you with new customers and get you paid faster.

Get Organized

Ditch the paperwork with Proper. We bring your scheduling, dispatch, quotes, billing, and payments together in one, straight forward system.

Get INFORMED

Since we're web-based, you get real-time updates on the status of every service call. Know who's doing what, where and when at all times.

Get paid FAST

Turn completed work into cash flow in days with Proper's built-in payment processing. And see how much profit a job or each technician made you.

GROW YOUR BUSINESS IN 3 STEPS

PROCESS MORE SERVICE REQUESTS WITHOUT ADDING OVERHEAD

QUICKLY PRIORITIZE AND DISPATCH THE CALLS TO YOUR TECHNICIANS

RECEIVE PAYMENT DIRECTLY INTO YOUR ACCOUNT IN DAYS

Click the button below to request a demo. Or scroll down to learn more.

Demo Request Form

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"Our business volume has doubled in 18 months and we haven't added any additional office staff. Bills and Payments are handled immediately, so cash flow is never an issue. And I can finally take a vacation without the business grinding to a halt. We couldn't have accomplished this without Proper."

F. Howard, Owner, Client since 2012

Yes, contractors really, really love how much faster they're paid with Proper.

And for good reason. On average, it takes 7 days from the end of a job to get paid with Proper. This means money in your account a week after the job is complete.

Say goodbye to cash flow issues.

Demo Request Form

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Check out how Proper works for you

Work In Your Office

Schedule & Dispatch

Prioritize calls as they come in and schedule available techs with the click of a button. Easily schedule service visits in advance and have technicians automatically notified at the right time.

Dashboard Reporting

Proper provides you with business information at a glance via a powerful, easy to read dashboard. See how much business you've done this month or which technician is growing your business the fastest.

Work from Anywhere

Increase Visibility & Understanding

Make informed and profitable decisions by knowing where your employees are, what they're doing and how effective they are.

Invoicing & Payments

Invoices are auto-generated from technician work orders. Upon office approval, they are sent to the customer who can then pay for the service work, right then and there.

Grow Your Sales

Send your techs more service calls and encourage them to estimate additional work with Proper. We're committed to growing your sales.

SimplE Payroll

Proper auto calculates all your staff's hours from its electronic work reports. This means timesheet hours for any pay period are just a click away.

Work In the Field

STRaight forward work Orders

We integrate with leading supplier databases, so all standard parts are at your technician's fingertips. They enter their time, parts used, a work description and that's it.

Signature Verification

Get electronic signature verification from the customer contact to verify satisfaction of completed work.

Image Capture

As the saying goes, a picture is worth a 1000 words. Capture pictures to document deficiencies or create a detailed work record.

Increase Customer Satisfaction

Improve customer service by conducting a simple satisfaction survey at the end of each job. Reward techs and improve team performance with the help of these metrics.

Work With Automation

Workflow Summary

View real-time work statuses throughout the life of a job. See when the technician accepted the job, completed it and got the customer's signature.

Maximize The Value of every Visit

Quotes can be generated at your office from the deficiencies or safety issues your technicians spot on site. This automation will grow your sales and prevent breakdowns for your customers.

"Deciding to use Proper has been one of the best decisions we've made. Their team has been there for us from the very first day of the trial. They continue to show us value in areas we wouldn't have expected when we started. Overall, the experience has been very beneficial to our guys and our team."

T. Gibson, Service Manager, Client Since 2013

And some more features our customers love...

Mobile Access

Access your business on the go and manage it from anywhere. Proper works on iPhone, iPad, Blackberry and Android devices.

Bank Grade Security

All of your information is encrypted using industry-leading SSL encryption. We ensure all of your data is secure with daily site audits and 24/7 security monitoring.

Any Operating System

Our whole feature set is available on every operating system and almost any browser. Because we’re web-based all you need is an internet connection, and you’ll be up and running in minutes.

Reporting

We’re creating new reports all of the time to help you make more informed decisions about your business. Know everything from staff productivity and profitability to percentage of truck stock used on each job.

Access Anywhere

No matter where you are, Proper keeps you up to date and in sync with your team and business. Approve, create or send from anywhere.

Safely Stored in the Cloud

We create four secure, encrypted and completely private back-ups of your information at all times, and because it's stored in the cloud you don’t need to worry about costly servers or backups.

Contractors Love Proper

But don't take our word for it...

“Change in any organization is tough. So I was surprised at how quickly our staff have embraced Proper. We had a somewhat large implementation, and your team pulled it off without a hitch. ”

— Tyler, Client Since 2013

  Please click the big blue button below, and one of our knowledgeable staff will give you a personal demo of the product.

Demo Request Form

Name

First Name

Last Name

Email Address

Company Name

Company Phone Number

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