Before launching Proper, PointyHat has been offering software consulting and custom development for nearly a decade. We've helped hundreds of contractors perform their jobs more efficiently and effectively.  Our team's collective insights and understanding ensure we'll solve your challenges in the most cost-effective way possible. We've accomplished a lot of goals for our customers, but one they've all achieved is becoming more profitable and efficient.  

The PointyHat way is a collection of industry best practices which provide you with the most effective solution to your businesses challenges.

There are three defined stages:

The stages are outlined below.

STAGE ONE - Business Process Mapping

Interviews and meetings are conducted to understand your goals and address the biggest challenges your organization is facing. We then outline a plan and deliver a cost benefit report so you can clearly understand the value you'll be receiving should you decide to move forward with the full project. 

Stage one cost: $3500-$5500+  depending on the scope of the project. 

Analysis

•Requirements Analysis; Goals and Objectives investigation
•Business Process Analysis
•Documents in use (Work Orders, Spreadsheets)
•Current Software in use; APIs, SDKs
•Reporting/Dashboard KPI study
•Cost-Benefit Analysis

Design

•Business Process Diagrams
•Problem-solution validation
•Minimum viable product (MVP)

Deliverable – Project Proposal

•Cost-Benefit Report
•Software recommendations
•Implementation strategy

STAGE TWO - Build and Test

Stage two consists of building and testing your system in real world situations. We break your project down into a series of milestones so we can get the portions of your system that will provide the most benefit into your hands as quickly as possible. We take the feedback you provide to continiously improve  and optimize your system until it's running like a well oiled machine. 

Deliverable - Soft Launch

•Product-solution validation
•Client testing commences
•Client feedback loop employed
•Software Beta Deployment

STAGE THREE - Adopt and Launch

At this point, you will have interacted with every aspect of your system. We train your staff and release the product across your entire organization. Once your system is fully "live", our ongoing customer support begins where a dedicated account manager is available whenever you need any assistance. 

Launch

•Software deployed to Production Server
•Software has status of Live
•Client Approval and Sign-off performed

Deliverable - Beta Completion

•Six (6) months of programmer level support
•Phone, chat, and email support
commences